Payment Issues
- How to Make a Payment Option Your Primary Option / Default Payment
- ZONE 2947 - Payment Issues
- London ON, ZONES Not Currently Available in App
- Trying to Pay and Received 'Inventory Full' Message (Already Parked)
- I Have Checked the Troubleshooting Tips and Can't Add My Credit Card or Payment Option
- Extra Fees to Pay for Parking - Transaction / Convenience / Service Fees
Post-Purchase Assistance
- Assigned Spaces - I Bought Parking, How Do I Know Which Spot to Park In?
- Can I End or Stop a Parking Session Early
- Choosing the Wrong Zone or Rate
- Confirming That Your Transaction Was Processed
- Credit Card Number on Invoice/Receipt Does Not Match Physical Card Details
- I Prepaid for Parking and There are No Spots When I Arrived / No Spaces Available
License Plate Issues
- Do I Have to Pay When I Have Veteran Plates
- How to Change the Vehicle on an Active On-Demand Session in the App
- I Paid For the Wrong Vehicle or Entered the Wrong License Plate (Active/Current Parking)
- Using a Different Vehicle? Update Your Permit! (Plate Change for Permits)
- Weekly Parking Session - Can I Adjust My License Plate?
Guest Checkout / QR Code Scanning
- HONK Tap (Scan a QR Code) and Confirming Your Payment Was Processed
- How Does Guest Checkout (Scan a QR code to Pay) Work?
- I Scanned the QR Code and my Old Plate was Already Populated
- Scanned A HONK QR Code And Signed Up For Something That Wasn't HONK
- Scanning the QR Code Issues with Express Checkout