A blank white screen is the tech equivalent of a dead end—and we want to get you back on the open road! Usually, this "ghost screen" means your phone’s software and the HONK app aren't quite speaking the same language.
Here is how to get things moving again:
1. Refresh Your Tech Most display issues are solved with a quick update. Check your settings to ensure:
Operating System: Your phone is running the latest version (iOS or Android).
App Version: You’ve downloaded the most recent HONK update from the App Store or Google Play.
2. Still Seeing Blank? If you've updated everything and that white screen is still hanging around, we want to investigate! Please send us the following specs so our tech team can dig in:
Device Type & Model (e.g., iPhone 15, Samsung S24)
Operating System Version (e.g., iOS 17.4, Android 14)
HONK App Version (Open App - Menu (☰) - Scroll to view version at bottom of Menu)
Need to Park Right Now?
Don't let a glitch ruin your plans! While we troubleshoot the app, you can always head to https://parking.honkmobile.com/parking on your mobile browser to pay for your session quickly and easily.