We’re sorry to hear the physical kiosk is giving you trouble! While we’d love to jump in and fix the hardware ourselves, there is a distinction between our digital platform and the onsite equipment.
HONK provides the seamless app and website technology for your digital payments.
The physical machines, coins, and card readers are owned and maintained entirely by the Lot Operator.
To report a technical failure, a jammed machine or request a refund relating to use of a machine onsite please contact the onsite operator.