Please appeal the ticket directly with the City of Niagara Falls as they request appeals be done by the user through the Municipality directly.
Ticket disputes (screening) can be done;
- in person
- by phone by contacting our Parking office during standard business hours, Monday to Friday 8:30 to 4:30pm at 905-356-7521 ext 4700
- by email tpservices@niagarafalls.ca
Please include the ticket number and your license plate number in the subject of your email.
Ticket reviews by email may take a few days. Please check your junk mailbox for any replies to your ticket dispute.
**Toys for Tickets 2025: Pay your parking ticket with a toy, gift card or donation!
Parking tickets issued from November 3rd to December 12th, 2025, are eligible to be paid through the Toys for Tickets program at either of our At Your Service, Niagara Falls customer service centres:
- MacBain Community Centre, 7150 Montrose Road
- City Hall, 4310 Queen Street (as of November 10th)
Toys must be new, unwrapped and accompanied by a receipt. The value of your gift must be equal to or greater than the amount of your ticket.
Project SHARE and The Salvation Army thank you for your support and suggest the greatest need for gifts is for children between the ages of 12 and 15.
You can also support The Education Foundation of Niagara by making a monetary donation instead of paying the parking ticket.
Great gift ideas include movies, music, clothing, or gift cards/certificates for these items. All donations are welcome, regardless of whether you have a ticket. All donations are welcome, with or without having received a ticket.