We sincerely apologize for any inconvenience and sometimes enforcement agents do make mistakes.
Unfortunately, Secure Parking requests all ticket appeals be done through them directly.
Please contact them through the means listed below and provide your proof of payment from HONK.
There is a violations tab on their website to do the appeals online.
Contact Info for Secure Parking here:
Website: https://www.secureparkingusa.com/
Email: customercare@secureparkingusa.com
Phone: 414-847-5723